Effective Date: November 20th, 2010

1. Data Controller

The data controller for this website is Southeast Axle Repair (“Company,” “we,” “us,” or “our”).

2. Purposes of Processing

We collect and process personal information through cookies and voluntary user input for the following purposes:

• Cookies: Personal information gathered through cookies is used as described in our Cookies Notice.
• User-Provided Information: Other than the data collected through cookies, we only collect personal information voluntarily submitted by visitors for the following purposes:
  • Providing requested information, such as responding to inquiries.
  • Registering users for a service or event.
  • Sending communications based on the user’s selected preferences (e.g., newsletters, updates).
  • Managing event registrations and future event notifications if users opt in.
  • Processing and responding to user requests.

3. Lawful Basis for Processing

We process personal information provided through our website on the basis of consent, which users provide by submitting their information voluntarily.

In certain cases, we may also process personal information under other lawful bases permitted by the General Data Protection Regulation (GDPR) and other applicable laws, such as when processing is necessary for:

• Compliance with legal obligations.
• Contractual obligations related to services or event registrations.

4. Categories of Personal Information Collected

When provided voluntarily by users, we may collect the following information:

• Name
• Email address
• Postal address and/or country
• Telephone number

Additionally, we collect cookies and tracking data necessary to:

• Display content and perform essential website functions.
• Ensure website security and basic operations.

5. Cookies and Tracking

We use cookies to enhance user experience and analyze website traffic. These include:

• Google Analytics: Basic website traffic statistics.
• Facebook Pixel: Referral website traffic tracking.

Cookies required for security and basic website functions are enabled by default and cannot be disabled through the website. Users who wish to opt out of marketing analytics cookies may install a third-party cookie blocker.

For more details, refer to our Cookies Notice.

6. Recipients of Your Personal Information

We use third-party service providers to manage our website, facilitate event registrations, and handle email communications. These service providers are contractually obligated to restrict their use of personal data to the services they provide to us.

If you would like specific information about which service providers have received your personal data, please contact us.

7. Retention Period for Personal Information

The retention period for personal information varies based on:

• The type of data collected.
• The purpose for which it was collected.

We retain personal information for as long as necessary to fulfill the original purpose of collection, unless a longer retention period is required for compliance with legal obligations. Once the data is no longer needed, we securely delete or anonymize it.

In some cases, we may retain hard copies of personal data inside legal contracts or estimates.

Users may request deletion of their personal data before the end of the retention period, subject to any legal or regulatory requirements.

8. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data.
• Right to Correction: Request corrections to inaccurate or incomplete data.
• Right to Restriction: Request limits on how we process your data.
• Right to Deletion: Request deletion of your personal data.
• Right to Object: Object to specific data processing activities.
• Right to Data Portability: Request a transferable copy of your personal data to be sent to you or a third party.

To exercise these rights or raise concerns about data processing, please contact us.

9. No Obligation to Provide Personal Data

Users are not legally or contractually required to provide personal information through our website. However, failure to provide necessary data may impact the availability of certain services, such as event registrations or newsletter subscriptions.

10. Updates to This Privacy Policy

We reserve the right to update this Privacy and Cookie Policy at any time. Changes will be posted on this page with an updated Effective Date. Continued use of our website constitutes acceptance of any changes.

11. Contact Information

For questions regarding this policy or data processing practices, contact:

[Your Business Contact Information]
Eric@southeastaxlerepair.com
(855) 438-2953